Shipping policy

SHIPPING POLICY
https://www.jailbirdyouth.com/ is committed to excellence and complete customer satisfaction. https://www.jailbirdyouth.com/ proudly offers shipping services. Rest assured that we do our best to get your order to you as soon as possible. Please note any holidays that may affect the effectiveness of the deadlines.

2. SHIPPING
All orders for our products are processed and shipped within 5-75 business days. Depends on the product or custom made product. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by several days. Please allow additional days for shipping for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.
Please note that in the event of a backlog of custom orders, the delivery time may be extended up to 180 days!

3. INCORRECT ADDRESS REJECTION
It is the responsibility of customers to ensure that the address provided is correct. I need to expedite processing and shipping times, so there is always a small window to correct incorrect information. If you find that you have provided incorrect information, please contact us immediately.

4. UNDELIVERED ORDERS
Orders that are returned to us as undeliverable due to incorrect shipping information will be subject to a restocking fee determined by us.

5. LOST/STOLENE PACKAGES
https://www.jailbirdyouth.com/ is not responsible for lost or stolen packages. If your tracking information indicates that your package was delivered to your address and you did not receive it, please report it to your local authorities.

6. DAYS TO REQUEST A RETURN
https://www.jailbirdyouth.com/ allows you to return your items within 14 days. Please note that items should be returned unopened, unworn and unused.
Does not apply to custom-made and limited edition items!

7. PROCESS OUT OF STOCK ITEMS
https://www.jailbirdyouth.com/ has the following options in case there are items that are out of stock https://www.jailbirdyouth.com/ Wait until all items are in stock before shipping.

8. IMPORT DUTIES AND TAXES
When dealing with https://www.jailbirdyouth.com/ you have the following options regarding taxes and import duties: you will be required to pay the required fees when the items arrive in the destination country.

9. ACCEPTANCE
By accessing our site and placing an order, you have willingly accepted the terms of these Shipments.

10.
RETURNS Refunds do not apply to custom-made products and limited edition items.

11. CONTACT DETAILS
For any questions or comments, please contact us using the following contacts:
CZ01103377
Emila Filly 1090/2
70900
Czech Republic 
Email - [email protected]